Return Policy

We realize shopping online isn't always the easiest, so we are here to help...

  • We DO accept returns/exchanges for store credit ONLY.  Returns/exchanges can be done in store or online. Customers are responsible for the return shipping cost. [or save some dollas on shipping and come see us]
  • Items must be in perfect condition; unworn, unwashed, and with tags still attached. Crossthreads has the right to refuse any item that does not meet our return policy.
  • Please, fill out the contact form [Contact Us] to initiate a return/exchange.
  • Returns must be post marked within 15 days from the date your order was received. No exceptions.
  • All shoes, accessories, and sale are final. [accessories include: socks, hair ties, scrunchies, hats, jewelry, sun glasses, and skin care.]
  • Returns can be sent to: 1501 Pine Lake Rd Ste 13 Lincoln, NE 68512
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